Set( %ServiceAgreements, (
   QueueDefault => {
	   'General' => '2d',
	   'Automatic' => '2d',
   },
   Levels => {
       '2d' => { StartImmediately => 1, 
#	       Response => { BusinessMinutes => 60*24*2 },
	       Resolve => { BusinessMinutes => 60*24*2 },
	       BusinessHours => 'CSIRT_HOURS',
       },
   },
));

Set( %ServiceBusinessHours,(
	'CSIRT_HOURS' => {
		0 => { Name => 'Monday', Start => '0:00', End => '24:00' },
		1 => { Name => 'Tuesday', Start => '0:00', End => '24:00' },
		2 => { Name => 'Wednesday', Start => '0:00', End => '24:00' },
		3 => { Name => 'Thursday', Start => '0:00', End => '24:00' },
		4 => { Name => 'Friday', Start => '0:00', End => '24:00' },
	},
));													
